Compared with airports in advanced
countries, visitors may find Mumbai's Chhatrapati
Shivaji Terminus congested and confusing,
and procedures like immigration slow. Considering
that there are five terminals, the signs that
detail various facilities are not up to the
mark.
Signage is English, Hindi and Marathi (official
language of the state of Maharashtra).
The complex is actually two commercial airports
4kms (2-1/2 miles) apart. The international
airport (Terminal II) is located at Sahar Village,
30 km (18 miles) north of the city. The domestic
airport (Terminal I) is at Santa Cruz, 26 km
from the city. A courtesy shuttle service links
the two.
Terminal I-A is for domestic flights operated
by Indian Airlines and subsidiary Alliance Air,
while Terminal I-B is for domestic flights operated
by Gujarat Airways, Jet Airways, NEPC, Skyline
NEPC, Sahara India, Spanair and UP Air.
Terminal II-A is for international flights operated
by Air France, Air Lanka, Alitalia, British
Airways, Cathay Pacific, Delta, Emirates, Gulf
Air, Indian Airlines, KLM, Kuwait Airways, Lufthansa,
Pakistan International Airlines, Qatar Airways,
Qantas, Saudia, Swiss Air and Turkish Airlines.
Terminal II-B is for international flights operated
by foreign airlines handled by Air India --
Air Mauritius, All Nippon Airways, Alymeda Democratic,
Bangladesh Biman, Egypt Air, El Al, Ethiopian
Airlines, Iran Air, Kenya Airways, Korean Airways,
Royal Nepal Airlines, Singapore Airlines, South
Africa Airways, Syrian Arab Airlines and Yemen
Airways.
Terminal II-C is dedicated to Air India flights
to and from Mumbai. The Maharajah Lounge for
first and business passengers houses a business
center, library, bar and music room. The transit
lounge also has a business center, as well as
a gym and sleeping areas. There is also another
lounge for unaccompanied minors.
Chhatrapati Shivaji international is
the busiest airport in India, with about 45
airlines operating around 300 flights a day.
Currently, 12 million passengers and 150,000
tons of international cargo are handled each
year.
A proposal to build a second international airport
at Navi Mumbai is being studied. Civil aviation
officials said the new airport will help in
decongesting Chhatrapati Shivaji well as promote
economic development.
Airlines
Following are the airlines serving Mumbai
airport:
Terminal I-A: Indian Airlines and its
subsidiary Alliance Air
Terminal I-B: Domestic private airlines
Gujarat Airways, Jet Airways, NEPC, Skyline
NEPC, Sahara India, Spanair, and UP Air
Terminal II-A: Air France, Air Lanka,
Alitalia, British Airways, Cathay Pacific, Delta,
Emirates, Gulf Air, Indian Airlines, KLM Royal
Dutch, Kuwait Airways, Lufthansa, Pakistan International
Airlines, Qatar Airways, Qantas, Saudia, Swiss
Air, Turkish Airlines
Terminal II-B: Air India, Air Mauritius,
All Nippon Airways, Alymeda Democratic, Bangladesh
Biman, Egypt Air, El Al, Ethiopian Airlines,
Iran Air, Kenya Airways, Korean Airways, Royal
Nepal Airlines, Singapore Airlines, South Africa
Airways, Syrian Arab Airlines, Yemen Airways.
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